The room had modern decor and a breathtaking view over the lake. Unfortunately, the Wi-Fi was intermittent in our room.

Lovely hammocks overlooking the beautiful lagoon.

My experience was less than pleasant. The breakfast didn’t begin until 8 am, resulting in frustratingly long waits for service. Additionally, the room I received was not what I had hoped for. it lacked basics like towels and toiletries, which made my stay uncomfortable. The Wi-Fi connection was almost non-existent, adding to my frustration throughout the visit.

The location near the lagoon made it easy to access for morning swims and sunrise views, just a 2-minute stroll to public access. The room was decent and clean, with ample space and a good reading light. However, the breakfast could have offered more variety. We found the mini-bar stocked but could use some upgrades. I faced a minor inconvenience with the pool hours. it opened later than expected at 11 AM, so morning swims weren’t an option. There were also some electrical outages during my stay, which affected water access for a while. Staff response to issues was quick, and they were very attentive despite the language barrier. The decor felt inviting, complemented by a beautiful garden area. Overall, I enjoyed my time, but the amenities and breakfast options could use improvement to match the pleasant atmosphere of the hotel.

pleasant room , but the breakfast could improve.

The room was nice, simple but clean and decorated with taste. The waterfront view of the lagoon provided a picturesque setting for breakfast, which was simple but good. The decor was tasteful, enhancing the overall ambiance during our stay.

The breakfast options fell short of expectations.

beautiful lake view, modern clean interior, lovely pool

The presence of loud pigeons and their droppings on the terrace made it quite unpleasant!!! Wi-Fi connectivity issues persistently plagued my stay!!!

Loved the clean room, great location by the public pier, and the lovely outdoor balcony with lagoon views. It was awesome to have filtered water available! I enjoyed my hammock time overlooking the water.

The location was excellent, providing easy access to the beautiful lagoon, and the spacious room featured lovely decor with a stunning view. Breakfast included fresh, organic fruits, which was a delightful treat. However, the breakfast timing was quite limiting, as service was less accommodating later in the morning. Also, the pool hours starting late at 11 AM hindered early swims, and intermittent Wi-Fi made it difficult to stay connected during my visit.

We had a pleasant stay with a nicely maintained pool and a lovely rooftop area. The room was good, but it differed slightly from the pictures. I'd definitely return!

Chill vibes and nice views

We had a nice room with comfy beds and good A/C. The rooftop was perfect for sunsets, and the outdoor dining area was really relaxing. The only thing? The stairs were a bit of a trek, especially after a long day. The public lagoon access was super close, which was a major plus!

All good, fulfills its purpose. The hotel is close to the city square while providing peaceful areas to relax. Lagoon access dock is a nice touch.

the view from the roof terrace was breathtaking. perfect for relaxing in the hammocks while enjoying the gorgeous lagoon. breakfast included a local delight called cochinita pibil, which was a tasty find!

more variety in breakfast would be nice. 😅

Clean room with a nice lake view. Free parking was a plus. Breakfast was just okay.

staying at sun ha was a great experience. the staff was super friendly and helpful, making us feel welcome right away. our room was clean and nicely decorated. the location is perfect! just across the road is a public pier, which is fantastic for sunrise swims. plus, breakfast was included and tasty.

recommend